Knoxville Regional ITS Architecture

Transit Management for Knoxville Regional ITS Architecture Roles and Responsibilities

Stakeholder	Role and Responsibility
ETHRA	Provide transit passenger electronic fare payment.
	Provide transit security on transit vehicles and at transit terminals through silent alarms and surveillance systems.
	Provide transit traveler information to the agency website, local private sector traveler information services, and the Tennessee 511 Traveler Information System.
	Participate in evacuation planning and coordination to manage evacuation and reentry in the vicinity of a disaster or other emergency situation.
	Operates demand response transit services from a central dispatch facility responsible for tracking vehicle location and status.
KAT	Participate in evacuation planning and coordination to manage evacuation and reentry in the vicinity of a disaster or other emergency situation.
	Operates fixed route and paratransit services from central dispatch facilities responsible for tracking their location and status.
	Provide transit passenger electronic fare payment.
	Provide transit security on transit vehicles and at transit terminals through silent alarms and surveillance systems.
	Coordinate with the TOC on transit signal priority.
	Provide transit traveler information to the agency website, local private sector traveler information services, and the Tennessee 511 system.
	Operate on–board systems to provide next stop annunciation.
	Operate real–time arrival information boards at transit stops and at transfer stations.
Knox County CAC	Operates demand response transit services from a central dispatch facility responsible for tracking vehicle location and status.
	Provide transit passenger electronic fare payment.
	Provide transit security on transit vehicles and at transit terminals through silent alarms and surveillance systems.
	Provide transit traveler information to the agency website, local private sector traveler information services, and the Tennessee 511 Traveler Information System.
	Participate in evacuation planning and coordination to manage evacuation and reentry in the vicinity of a disaster or other emergency situation.
Pigeon Forge/Sevierville Trolley	Participate in evacuation planning and coordination to manage evacuation and reentry in the vicinity of a disaster or other emergency situation.
	Operates fixed route services from central dispatch facilities responsible for tracking their location and status.
	Provide transit passenger electronic fare payment.
	Provide transit security on transit vehicles and at transit terminals through silent alarms and surveillance systems.
	Provide transit traveler information to the agency website, local private sector traveler information services, and the Tennessee 511 Traveler Information System.